Wednesday, June 04, 2008

I don't think we have anything for you. You're obviously in the wrong store.

Ok, so I don't know who has the problem, me or that cuntrag of a store known as Home Depot. (Though I'm the one who keeps going there). I think ultimately Home Depot is at fault, but I'm also willing to concede that from time to time, I may be wound a little too tightly.

Also, I can blame my time in Japan. I got used to real customer service and the feeling that people wanted me to spend my money in their establishment. Wild, I know. (Of course, I could also rant on about how conversely, no one in a Japanese business will ever tell you "No, we can't do that," but that's another blog).

So I really need to have new windows installed in the house. Been needing to for ages, the things we have now are shit. Plus, Mouche continues to have sporadic redirected aggression issues, which is my present motivation. Even if he can't see the stray that's coming around and pissing him off, he can smell him. Insulated windows and new treatments would, hopefully, cut electric bills and make for a far more pleasant 5am.

So I go in around 9:30am before working to price installation and whatnot. Left at 9:50 after being ignored by some bitch who got on the phone and didn't even acknowledge me and everyone else sort of played the whole Oh, God, a customer! Hide! game. I mean fuck me, will someone please take my goddamn money?

I'm tired of going into places like that and having to A) track someone down B) find out they have no idea what the fuck they're doing but C) insist they take my money anyway.

Not that they're necessarily any better, but I'll try hitting Lowe's after work to see if they're any more willing to take my money. Jesus fucking Christ.

Luckily, season 3 of Weeds came out this week, so I have Mary Louise Parker to make it all better later.

5 comments:

Mob said...

I've had so much more luck with selection at Lowe's, but the service is probably neck and neck, sorry to say....

The [Cherry] Ride said...

Christ on a Big Wheel, don't even get me started on customer service at Hell Depot...

Triana said...

I've had tons more luck with Lowe's. I'm not sure what Home Depot's deal is, but they blow. And I hate their paint selection. And their freezer selection. It's like they have 2 options and that's it. Plus I can never find a damn sales person when I actually want one. I don't know if Lowe's has better sales people or if the stuff is just laid out so much better that I don't need a sales person, but it's always better there.

Ellen Aim said...

Mob: It's so sad and frustrating...and arbitrary. Really, I should have gone to Lowe's to begin with, as they had tons more Christmas trees last year. As good a reasoning as anything else...

[C]R: Oh no, please do.

Triana: I was also eying their stainless steel fridges (fantasy), and they did strike me as terribly limited. It was sad.

Veloute said...

Interesting to see that Home Depot has standardized customer service country wide (Okay, at least it's the same here...and in North Carolina...and probably in Florida). It must be in the employee training video.